Facial recognition, 5G, artificial intelligence, digital tracking… There's no denying that some people are increasingly wary of the innovations that are meant to improve their day-to-day lives. There is really only one way to build or rebuild people's trust in technology — education. And while our school systems clearly play an important part in teaching a basic understanding of the tools and technologies that have become part of our daily lives, tech companies also have a crucial role to play. #Trust #Technology
For any new technology to be adopted and trusted, its best to educate the consumers: - how the tech works, - the benefits it offers - awareness of, and how to safeguard against, any potential vulnerabilities / exploitations that could be leveraged.
Education is the root of democracy. The problem of trust is not so much in the technology itself as in the way it can be missused at a very large scale and the speed of light (wich is a new paradigm) by some governments big corporations and even individuals whose motives may not be the population's welfare. So education alone is not sufficient.
Well said
Today, new technologies are not developed just because people have a real need for them. And let's not forget that what is done by a new technology can quickly become something that people won't do on their own anymore ... The problem is not just how to trust new technologies but to define what really are the "essential needs of society". I guess no one is smart enough to predict all the side effects (and especially the long term) of technologies on human development. And even before knowing how to convince people of the benefits of a new technology, maybe the real responsibility of manufacturers - and governments - should be precisely to inform them about the associated risks!
Well said, Patrice. Technology is always a two edged sword, it's our people that can build the trust and make a difference.
Definitely agree with this notion - understanding is the key to gaining the trust back!
Ce que la langue contemporaine désigne aujourd'hui par le numérique fascine parfois de façon trompeuse. La simple expression "Intelligence Artificielle" trompe beaucoup de gens. La machine ne pense pas, elle calcule. https://www.linkedin.com/posts/fran%C3%A7ois-de-maigret-694aa9186_la-machine-qui-pense-activity-6770991556682899457-9aUg
Very interesting article. Indeed, it is key to built trust in order for people to safely use future technologies.
Chemicals Professional
2yWell said...Technology needs knowledge and wisdom. Proper education and training alone can provide such a wise mentality of Technology utilization. As said, most of the people just know only the software aspects of the Technology while it is necessary to understand the hardware aspects too. For example AIML and Robotics involve so many hardware aspects such as mechatronics, electronics, design and the point of Technology application etc.. So, I view that proper education and training only can provide such wisdom to the people.